Subject: Re: Missing Items - 100159482 // SKU: TC-14374// BDM-607657
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Furqan hameed <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Tue, 11 Aug 2020 12:51:41 +0400
List-Id: <ccteam.mumzworld.com>

Dear Hussain,

KIndly create CRA for the below order 100159482.

Best regards,
Anas Nazzal

On Wed, Aug 5, 2020 at 11:31 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> Kindly update CRA urgently to refund the cst
>
> Regards
>
> On Mon, Aug 3, 2020 at 12:45 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The customer is very upset, 2 items mentioned above are missing.
>>
>> This case has been escalated (Incident #1195409 ) for a while but still,
>> there is no update.
>>
>> As per the customer, she doesn't want it anymore. She wants a refund back
>> to her credit card.
>>
>> Please check and advise. We need an urgent update.
>>
>> Thank you
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>