Subject: Re: Facebook - 100145634_2 - MISSING 2 items - APRIL order
From: Alvin Balmeo <[email-masked]>
To: Zubair Wahid <[email-masked]>, Naib Khan <[email-masked]>, lastmile <[email-masked]>
Cc: Customer Care Team <[email-masked]>, Asad <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Tue, 11 Aug 2020 10:35:25 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> we need an update for this order that
has been pending since April.

please advise if we are to create CRA or the remaining items are to be
delivered.

@Ekta Jesswani <[email-masked]> @Asad <[email-masked]> - we're
still getting comments from the customer on FB.

On Mon, 10 Aug 2020 at 12:04, Alvin Balmeo <[email-masked]> wrote:

> Hi Zubair/Naib,
>
>
> The customer has an April order but was delivered last July 8th with 2
> missing items.
>
>
>
> 100145634_2 KSA-FAMC-33-102A
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1042854> Baby
> Love - Adjustment Bassinet-33-102A
>
> 100145634_2 KSA-AIP-219234
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=448367> Tommee
> Tippee - Perfect Prep Machine - White
>
> We had a zendesk ticket last July 9th but was already closed. Incident
> #1129473
>
> Please advise if we are still to send the missing item or are we to refund
> the customer.
>
>   The customer has been posting on our social media constantly.
> --
> Best regards,
>
> Alvin
>
> *Please consider the environment before printing this e-mail*
>

-- 
Best regards,

Alvin

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