Subject: Re: Return CRA 200258572- 605072078780
From: Yaseen Shaqra <[email-masked]>
To: Nada Issa Saad <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>, Mary Anne Agapito <[email-masked]>, Anas nazzal <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Tue, 11 Aug 2020 09:22:43 +0400
List-Id: <ccteam.mumzworld.com>

@Hussain Firoz Miyagamwala <[email-masked]> Please create the
CRA  JUM-V10Absolute

On Sun, Jul 26, 2020 at 4:07 PM Nada Issa Saad <[email-masked]> wrote:

> Dear Team,
>
> Any update on this? the customer is following up.
>
>  Thanks
>
> On Sat, Jul 25, 2020 at 10:31 PM Nada Issa Saad <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> Kindly update asap.
>>
>>  Thanks
>>
>> On Sun, Jul 19, 2020 at 5:21 PM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello Team,
>>>
>>> May we have an update on this please?
>>>
>>> Still no CRA on the order and the customer is following up on hsis
>>> refund.
>>>
>>> Please advise.
>>>
>>> Thank you;
>>>
>>> On Sun, 12 Jul 2020 at 13:59, Hussain Firoz Miyagamwala <
>>> [email-masked]> wrote:
>>>
>>>>   Dear Ahmed,
>>>>
>>>> For the returns coming from the courier company after dispatch.
>>>> Hamza has to send the file as confirmation with item details.
>>>>
>>>> Please check with Hamza.
>>>>
>>>>
>>>> On Sun, Jul 12, 2020 at 1:53 PM Ahmed Irfan <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Hussain,
>>>>>
>>>>> Please proceed to CRA.
>>>>>
>>>>> On Sat, Jul 11, 2020 at 5:38 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Ahmed,
>>>>>>
>>>>>> Any news? The customer keeps on following up on his refund.
>>>>>>
>>>>>> Please update. Thank you
>>>>>>
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sun, Jun 28, 2020 at 2:02 PM Ahmed Irfan <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Anas,
>>>>>>>
>>>>>>> Not received yet
>>>>>>>
>>>>>>> On Sun, Jun 28, 2020 at 9:39 AM Anas nazzal <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Team,
>>>>>>>>
>>>>>>>> Kindly confirm if the item has been returned as the customer called
>>>>>>>> again to follow up.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>> Anas Nazzal
>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>> www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>> <#m_-8340302591028349145_m_-9220982905477176666_m_6404182405761204068_m_-8266415749108664427_m_-4094163910618418995_m_-6947493569160501208_m_3526433345925479134_m_-2685606555532310055_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>>> On Wed, Jun 24, 2020 at 5:57 PM Yaseen Shaqra <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> Please note that the shipment is returned back to us, the customer
>>>>>>>>> wants a refund
>>>>>>>>>
>>>>>>>>> @Zubair Wahid <[email-masked]> Please confirm
>>>>>>>>>
>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create
>>>>>>>>> the CRA at the soonest
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>
>>> --
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE