Subject: Re: AWB update 100150748_2
From: Ronald Gaviola <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Pavankumar A <[email-masked]>, Pankaj Mahey <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Samiya Sheikh <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Mon, 10 Aug 2020 17:53:54 +0400
List-Id: <ccteam.mumzworld.com>

+Pankaj Mahey <[email-masked]>

Please update here and add the lost tracker to be charged to night shift
sorters.

Regards,
Ronald

On Mon, Aug 10, 2020 at 5:39 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team.
>
> Any update on this?
>
> The customer is calling again and asking for a refund.
>
> Please advise.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Thu, Aug 6, 2020 at 5:55 PM Ronald Gaviola <[email-masked]>
> wrote:
>
>> +Pavankumar A <[email-masked]> +Pankaj Mahey
>> <[email-masked]>
>>
>>
>>
>>
>> Regards,
>> Ronald
>>
>>
>> On Thu, Aug 6, 2020 at 4:49 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> May we know what had happened on this order, please?
>>>
>>> Has this been dispatched?
>>>
>>> Please cancel the order and create the CRA, the customer is
>>> extremely furious and wants a refund asp.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Thu, Jul 16, 2020 at 4:31 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> May we have an update on this, please?
>>>>
>>>> The customer doesn't want the order anymore, wants her money back.
>>>>
>>>> Please cancel this order and create the CRA.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Sun, Jul 12, 2020 at 4:42 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly confirm the AWB for 100150748_2 urgently.
>>>>>
>>>>> Regards
>>>>>
>>>> --
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