Subject: Re: Missing item
From: Rukhsana Zafar <[email-masked]>
To: Naib Khan <[email-masked]>
Cc: Shady Elgendy <[email-masked]>, Road Rider <[email-masked]>, Muhammad Ayoub <[email-masked]>, Mohit Caleb <[email-masked]>, Ekta Jesswani <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 10 Aug 2020 16:27:25 +0400
List-Id: <ccteam.mumzworld.com>

On 10-08-2020 04:13 PM, Naib Khan wrote:

> +Road Rider Customer Support +Road Rider +Muhammad Ayoub  
> 
> Hi R.R, 
> 
> 600942829_2  
> 
> As per our record, 2 boxes shipped but the customer received only one box. 
> 
> please investigate and delivered the missing box today ASAP customer ff up. 
> 
> Regards. 
> Naib 
> 
> On Mon, 10 Aug 2020 at 08:28, Shady Elgendy <[email-masked]> wrote: 
> Reminder  
> ᐧ 
> 
> On Sun, Aug 9, 2020 at 3:05 PM Shady Elgendy <[email-masked]> wrote: 
> R.R  
> What is the update here on this?  
> ᐧ 
> 
> On Sun, Aug 9, 2020 at 9:56 AM Naib Khan <[email-masked]> wrote: 
> Hi R.R, 
> 
> 600942829_2  
> 
> As per our record, 2 boxes shipped but the customer received only one box. 
> 
> please investigate and delivered the missing box today ASAP customer ff up. 
> 
> Regards. 
> Naib 
> 
> On Sun, 9 Aug 2020 at 09:53, Naib Khan <[email-masked]> wrote: 
> Hi Mohit, 
> 
> will investigate now and the missing box will be delivered today ASAP.
> 
> Regards. 
> Naib 
> 
> On Sun, 9 Aug 2020 at 09:38, Mohit Caleb <[email-masked]> wrote: 
> Hi Shady,
> 
> Good Morning, the order was packed into two packages, mentioned the missing item in one package, the rest in the other package.
> Seems like the customer has received only 1 package from the order.
> 
> @Naib Khan - Sales Order 600942829_2, kindly make a follow up with the 3PL partner to deliver the second package without any further delay.
> 
> Thanks & Regards, 
> 
> On Sun, Aug 9, 2020 at 8:29 AM Shady Elgendy <[email-masked]> wrote: 
> +Mohit Caleb Please check if the customer received this item missing or not 
> I see on system item is shipped  
> 
> Infantino - Elevate Adjustable Nursing Pillow   
> ᐧ 
> 
> On Fri, Aug 7, 2020 at 7:22 AM Mona Ataya <[email-masked]> wrote: 
> 
> Sent from my iPhone 
> 
> Begin forwarded message:
> 
> From: Maitha Alkhayyal <[email-masked]>
> Date: 6 August 2020 at 10:12:18 PM GST
> To: mumzworld customer care <[email-masked]>
> Subject: Missing item
> 
> Hib, I receive all the items except the nursing pillows so can you check

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[1]. 

Dear Team, 

Our delivery boy has delivered two items to the customer on 6th August. 

Thank you

-- 
Priyata Rai
Operationsr Cum Sales Coordinator
+ 971 565268297 

Links:
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