Subject: Re: 600949765 || BIKE ASSEMBLY REQUEST || VIP CUSTOMER
From: Ekta Jesswani <[email-masked]>
To: John Garcia <[email-masked]>, Vipul Arora <[email-masked]>, "Inbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Naib Khan <[email-masked]>, Uae Lastmile <[email-masked]>, "Outbound.fc" <[email-masked]>
Cc: Amir Julkarnain <[email-masked]>, Customer Care Team <[email-masked]>, Edel Saballa <[email-masked]>
Date: Mon, 10 Aug 2020 10:53:21 +0400
List-Id: <ccteam.mumzworld.com>

Hi John,

Thank you for the image.
Can the vendor wrap this in plastic so, by the time it reaches the
warehouse, we are sure there are no damages/scratches?

@Edel - Noted. Will liaise with outbound

@Vipul Arora <[email-masked]> @Inbound.fc
<[email-masked]> Please
receive the item and ensure there are no scratches or any damages to the
item.

@Mohit Caleb <[email-masked]> @Outbound.fc
<[email-masked]> Please
process the order on priority

@Naib Khan <[email-masked]> @Uae Lastmile
<[email-masked]> Please
check and let me know if the item can be delivered later this evening or
first thing tomorrow morning.

Thank you all :)

Regards,
Ekta

On Mon, 10 Aug 2020 at 09:54, John Garcia <[email-masked]> wrote:

> Good morning Ekta,
>
> As requested please see attached photo. It will be delivered today.
>
>
> Thank you.
>
>
> *John Carl Garcia*
> Logistics Executive
>
> *P* +971 4 245 1326   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
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> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
> On Mon, Aug 10, 2020 at 9:13 AM Edel Saballa <[email-masked]> wrote:
>
>> We do not do B2C as doing so will have considerable impact in our b2b
>> collections, please coordinate with outbound or returns team (they have
>> dedicated driver for b2c) to arrange collection and delivery at the same
>> time.
>>
>>
>> Sent from my Samsung Galaxy smartphone
>>
>> On Mon, Aug 10, 2020, 9:06 AM John Garcia <[email-masked]>
>> wrote:
>>
>>> Good morning Ekta,
>>>
>>> Will send you the photo once the product is ready. Already informed
>>> Vendor that this is a VIP order.
>>>
>>>
>>> Thank you.
>>>
>>>
>>> *John Carl Garcia*
>>> Logistics Executive
>>>
>>> *P* +971 4 245 1326   *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>> On Sun, Aug 9, 2020 at 11:08 PM Ekta Jesswani <[email-masked]>
>>> wrote:
>>>
>>>> Hi John,
>>>>
>>>> The subject order is for a VIP customer.
>>>> The purchased bike needs to be assembled and delivered to the customer
>>>> asap.
>>>>
>>>> Please ensure the bike is assembled and in perfect condition.
>>>> Request the vendor to share images of the item once assembled.
>>>>
>>>> @Edel Saballa <[email-masked]> In order to avoid any kind of
>>>> damage, is it possible we collect the item from the vendor is deliver it to
>>>> the customer directly?
>>>>
>>>> Please advise.
>>>>
>>>> Thanks
>>>>
>>>> --
>>>> *Regards, *
>>>>
>>>>
>>>>

-- 
*Regards, *