Subject: RE: Order #600906208 // Sku :TNS-BD_5001_IPL // Name :Braun - Ipl Silk-Expert 5 Hair Removal System - White // Defective
From: "Nikita" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, "'Syed Raza Ali Rizvi'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Mon, 10 Aug 2020 09:41:30 +0400
List-Id: <ccteam.mumzworld.com>

Kindly send the item to our warehouse for repair.

Regards,

Nikita 

From: Denmark A [mailto:[email-masked]] 
Sent: Monday, August 10, 2020 9:33 AM
To: Nikita <[email-masked]>
Cc: [email-masked]; [email-masked]; Syed Raza Ali Rizvi <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Michael Rolle <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: Order #600906208 // Sku :TNS-BD_5001_IPL // Name :Braun - Ipl Silk-Expert 5 Hair Removal System - White // Defective

Dear Nikita, 

POMUMZ_DXB217849  for your reference. 

Regards, 

Den mark  

On Mon, Aug 10, 2020 at 9:29 AM Nikita <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Kindly share the item’s PO number.

Regards,

Nikita

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, August 10, 2020 9:25 AM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; Nikita <[email-masked] <mailto:[email-masked]> >; Syed Raza Ali Rizvi <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Michael Rolle <[email-masked] <mailto:[email-masked]> >; Abdelmohsen basha <[email-masked] <mailto:[email-masked]> >
Subject: Order #600906208 // Sku :TNS-BD_5001_IPL // Name :Braun - Ipl Silk-Expert 5 Hair Removal System - White // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :A month ago I purchased from your website a Braun IPL 5 device. I have only used it a few times but noticed its becoming hot after some minutes of usage. I contacted the Braun service and they recommended to email you to arrange a pick up service and forward the device to them. Please let me know the process. Thanks, Chrisa Karakasidou  

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark