Subject: Re: Urgent update 200278783 // Shipa-KSA::S001111901027
From: Mary Anne Agapito <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, KSA Lastmile <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>
Date: Sun, 9 Aug 2020 17:32:01 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called 2 items are missing. He called Shipa and confirmed
there are no items with them anymore.

200278783_2 PDT-YH-BB-G7
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=435049> Cynebaby
7 Gray - Luxury 3 in 1 Pram

200278783_2 SBF-SN_DP_GY
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=419936> Sunveno
- Diaper Bags - Grey

The order was placed in April. This is long overdue.

Please check and do the needful urgently.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, Jun 23, 2020 at 7:06 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Samiya,
>
> The order has some partial issues that why we are waiting for confirmation
> from tech.
>
> Thanks
>
> On Tue, Jun 23, 2020 at 4:13 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> please ignore my last email.
>>
>> kindly dispatch this shipment urgently.
>>
>> Regards
>>
>> On Tue, Jun 23, 2020 at 5:08 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly cancel this shipment and create CRA.
>>>
>>> Regards
>>>
>>> On Fri, Jun 19, 2020 at 3:08 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Kindly update the status of this shipment urgently.
>>>>
>>>> Regards
>>>>
>>>> On Wed, Jun 10, 2020 at 9:14 AM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly assist urgently.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Tue, Jun 9, 2020 at 3:24 PM Hyacinth Joyce <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi team,
>>>>>>
>>>>>> The customer called again to follow up.
>>>>>>
>>>>>> Kindly check and advise ASAP.
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Joyce Alvarado*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>> On Sat, 30 May 2020 at 14:57, Taqwa Ali <[email-masked]> wrote:
>>>>>>
>>>>>>> Dear team
>>>>>>>
>>>>>>> Please assist
>>>>>>>
>>>>>>> The very upset about the service, the order since 21-Apr
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>> Taqwa
>>>>>>>
>>>>>>> On Mon, May 25, 2020 at 1:19 PM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Kindly update urgently or create CRA to refund the customer.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Sat, May 23, 2020 at 1:50 PM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> kindly update if the following shipment is handed to shipa.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>