Subject: URGENT Collection / May Request - Order No. 600856687 / CRA_AR_RE13108
From: Hyacinth Joyce <[email-masked]>
To: lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady Elgendy <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Sun, 9 Aug 2020 17:02:00 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called to follow up and is very upset about the delay in
collection and threats to raise a formal complaint.

The request was created in May and the item is not collected until Today.

Please ensure Tomorrow collection without fail.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE