Subject: Re: 600860713 || Zippy ZY Magic 3-In-1 Baby Crib || Missing Piece || URGENT
From: Mohit Caleb <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mostafa Said <[email-masked]>, Siju Surendran <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, customer care <[email-masked]>, Amani Bani Odeh <[email-masked]>
Date: Sun, 9 Aug 2020 16:48:53 +0400
List-Id: <ccteam.mumzworld.com>

Hello Hyacinth,

The item was already cross-checked & not available in the warehouse.
Can we please check with the vendor if the missing parts could be provided.

Thanks & Regards,

On Sun, Aug 9, 2020 at 1:49 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer called again to follow up and is very upset about the delay.
>
> @Mostafa Said <[email-masked]> / @Mohit Caleb
> <[email-masked]> Please assist to find the missing piece.
>
> Kindly check and update Today.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sat, 25 Jul 2020 at 16:13, Amani Bani Odeh <[email-masked]> wrote:
>
>> Dears,
>>
>> Kind Reminder.
>>
>> Thanks,
>> Amani
>>
>> On Thu, Jul 23, 2020 at 8:24 PM Amani Bani Odeh <[email-masked]>
>> wrote:
>>
>>> Dears
>>>
>>> Please advise how to proceed and compensate the customer, note that the
>>> item is out of stock.
>>>
>>> Thanks,
>>> Amani
>>>
>>> On Thu, Jul 23, 2020 at 7:52 PM Siju Surendran <[email-masked]>
>>> wrote:
>>>
>>>> Dear Mostafa / Amani
>>>>
>>>> For the said missing item checked in warehouse but Not Found.
>>>>
>>>

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