Subject: Re: Cancel - SO# 200301837_1
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sun, 9 Aug 2020 11:56:34 +0400
List-Id: <ccteam.mumzworld.com>

@Hussain Firoz Miyagamwala <[email-masked]>  kindly create CRA for
KSA-TT-LIT-644658
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=1125082>  only.

Best regards,
Anas Nazzal

On Sun, Aug 9, 2020 at 11:52 AM Zubair Wahid <[email-masked]> wrote:

> Hi Hussain
> Please create CRA for the missing item.
>
> On Sun, Aug 9, 2020 at 9:41 AM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> Dear Anas,
>>
>> Is this the missing item case ?
>>
>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>> check and confirm
>>
>>
>> On Sun, Aug 9, 2020 at 10:31 AM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Hussain,
>>>
>>> Kindly assist with the below as the customer would like to refund
>>> KSA-TT-LIT-644658
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1125082>
>>> only.
>>>
>>> Best Regards,
>>> Anas Nazzal
>>>
>>> ---------- Forwarded message ---------
>>> From: Anas nazzal <[email-masked]>
>>> Date: Sat, Aug 8, 2020 at 5:41 PM
>>> Subject: Re: Cancel - SO# 200301837_1
>>> To: Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <
>>> [email-masked]>, Zubair Wahid <[email-masked]>, KSA
>>> Lastmile <[email-masked]>
>>> Cc: customer care <[email-masked]>
>>>
>>>
>>> Dear Team,
>>>
>>> Kindly confirm if the order has been returned to create CRA accordingly.
>>>
>>> Best regards,
>>> Anas Nazzal
>>>
>>> On Wed, Jul 15, 2020 at 6:41 PM Ahmed Irfan <[email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> We have sent an email to 3PL to cancel & send us back ASAP. @Yaseen
>>>> Shaqra <[email-masked]>  I will add you in the mail so you can
>>>> follow up.
>>>>
>>>> Thanks
>>>> Ahmed
>>>>
>>>> On Mon, Jul 13, 2020 at 3:08 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please note that the shipment is not canceled until now, the customer
>>>>> wants a refund urgently
>>>>>
>>>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan
>>>>> <[email-masked]> Please assist
>>>>>
>>>>> On Tue, Jun 30, 2020 at 5:30 PM Radwa Ali <[email-masked]> wrote:
>>>>>
>>>>>> Hi @Hussain Firoz Miyagamwala <[email-masked]> , @Ahmed Irfan
>>>>>> <[email-masked]> ,
>>>>>> Please cancel this shipment and create CRA we need to refund the cst
>>>>>> ASAP.
>>>>>> We escalated an INC#  in zendesk but have no updates since thursday
>>>>>> *Radwa Ali*
>>>>>> Customer Care Representative
>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>>> w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>