Subject: Re: Cancel - SO# 200301837_1
From: Zubair Wahid <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Anas nazzal <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Ahmed Irfan <[email-masked]>
Date: Sun, 9 Aug 2020 10:52:39 +0300
List-Id: <ccteam.mumzworld.com>

Hi Hussain
Please create CRA for the missing item.

On Sun, Aug 9, 2020 at 9:41 AM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Anas,
>
> Is this the missing item case ?
>
> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
> check and confirm
>
>
> On Sun, Aug 9, 2020 at 10:31 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear Hussain,
>>
>> Kindly assist with the below as the customer would like to refund
>> KSA-TT-LIT-644658
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1125082>
>> only.
>>
>> Best Regards,
>> Anas Nazzal
>>
>> ---------- Forwarded message ---------
>> From: Anas nazzal <[email-masked]>
>> Date: Sat, Aug 8, 2020 at 5:41 PM
>> Subject: Re: Cancel - SO# 200301837_1
>> To: Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <
>> [email-masked]>, Zubair Wahid <[email-masked]>, KSA
>> Lastmile <[email-masked]>
>> Cc: customer care <[email-masked]>
>>
>>
>> Dear Team,
>>
>> Kindly confirm if the order has been returned to create CRA accordingly.
>>
>> Best regards,
>> Anas Nazzal
>>
>> On Wed, Jul 15, 2020 at 6:41 PM Ahmed Irfan <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> We have sent an email to 3PL to cancel & send us back ASAP. @Yaseen
>>> Shaqra <[email-masked]>  I will add you in the mail so you can
>>> follow up.
>>>
>>> Thanks
>>> Ahmed
>>>
>>> On Mon, Jul 13, 2020 at 3:08 PM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please note that the shipment is not canceled until now, the customer
>>>> wants a refund urgently
>>>>
>>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>>>> assist
>>>>
>>>> On Tue, Jun 30, 2020 at 5:30 PM Radwa Ali <[email-masked]> wrote:
>>>>
>>>>> Hi @Hussain Firoz Miyagamwala <[email-masked]> , @Ahmed Irfan
>>>>> <[email-masked]> ,
>>>>> Please cancel this shipment and create CRA we need to refund the cst
>>>>> ASAP.
>>>>> We escalated an INC#  in zendesk but have no updates since thursday
>>>>> *Radwa Ali*
>>>>> Customer Care Representative
>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>> w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>