Subject: Re: Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4 WiFi Home Camera // DAMAGED
From: Denmark A <[email-masked]>
To: "Hydar | Rocktech" <[email-masked]>
Cc: [email-masked], "Kiran|accounts" <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Sun, 9 Aug 2020 08:54:26 +0400
List-Id: <ccteam.mumzworld.com>

Dear Hydar,

Good day!

Please update us here.

Regards,
Den mark

On Wed, Aug 5, 2020 at 11:34 AM Denmark A <[email-masked]> wrote:

> Dear Hydar,
>
> Please update above mail to proceed, we are waiting for your response for
> almost 2 weeks now.
>
>
> Best Regards,
>
> Michael R.
>
> On Sat, Jul 25, 2020 at 9:17 AM Denmark A <[email-masked]> wrote:
>
>> Dear Hydar,
>>
>> Customer sent the item again for the second time due to an issue not
>> resolved yet, and the customer wants the full refund.
>>
>> Regards,
>> Den mark
>>
>> On Mon, Jul 20, 2020 at 1:51 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Denmark,
>>>
>>> Customer received the item still not working hence wants a Gift
>>> certificate/ refund
>>>
>>> Regards,
>>> Alina
>>>
>>> On Sat, Jul 11, 2020 at 5:16 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Hydar,
>>>>
>>>> Customer Mobile number :
>>>> +971521372227
>>>>
>>>> Regards,
>>>>
>>>> On Sat, Jul 11, 2020 at 5:14 PM Hydar | Rocktech <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Den Mark,
>>>>>
>>>>>
>>>>>
>>>>> Please share customer contact details so that we can provide remote
>>>>> assistance to sort out any kind of issue related to our cameras.
>>>>>
>>>>>
>>>>>
>>>>> *Thanks and Regards,*
>>>>>
>>>>>
>>>>>
>>>>> *Z. Hydar*
>>>>>
>>>>> *Showroom Manager*
>>>>>
>>>>>  [image:
>>>>> BuzzardEye Logo PNG]
>>>>>
>>>>> *Rocktech Solutions LLC*
>>>>>
>>>>> Dubai, UAE
>>>>>
>>>>> M: +971 55 1855465 | O: +971 4 3211338 | F: +971 4 3210039
>>>>>
>>>>> Email: [email-masked] | Skype: zohaib-warid | Web:
>>>>> www.rocktechuae.com
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A <[email-masked]>
>>>>> *Sent:* Thursday, July 9, 2020 9:13 AM
>>>>> *To:* [email-masked]; Kiran|accounts <[email-masked]>;
>>>>> Hydar | Rocktech <[email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>>> Kenneth Nwaso <[email-masked]>; Abdelmohsen basha <
>>>>> [email-masked]>
>>>>> *Subject:* Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4
>>>>> WiFi Home Camera // DAMAGED
>>>>>
>>>>>
>>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>>
>>>>> I have placed several requests to be contacted by mumzworld regarding
>>>>> two cameras that do not work. I want to return them and get a refund they
>>>>> 100% do not work at all.
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>