Subject: Re: SO#600931765 - Damage Packaging - Roadriders
From: Abdelmohsen basha <[email-masked]>
To: Michael Rolle <[email-masked]>
Cc: Naib Khan <[email-masked]>, Road Rider <[email-masked]>, Rukhsana Zafar <[email-masked]>, Eugene Mugisa <[email-masked]>, Nesty John Pascua <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>, Customer Care Team <[email-masked]>, "Outbound.fc" <[email-masked]>, Denmark A <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Date: Sun, 9 Aug 2020 08:53:36 +0400
List-Id: <ccteam.mumzworld.com>

Hello Michael,

Receive in damage and out liability on Lastmile team.

Thanks

On Sat, 8 Aug 2020 at 12:17, Michael Rolle <[email-masked]>
wrote:

>   Dear Road Rider and Team
>
> Good Day!
>
> We cannot sell the item in this kind of packaging, we already communicate
> with our supplier but they refuse to replace, due to a damaged box
> during transit, this was the original packaging, opening will break the
> seal of the product.
>
> @Abdelmohsen basha <[email-masked]>  @Eugene Mugisa
> <[email-masked]>  your action is very much needed.
>
> Best Regards,
>
> Michael R.
>
>
> ᐧ
>
> On Wed, Jul 29, 2020 at 3:10 PM Michael Rolle <[email-masked]>
> wrote:
>
>> Dear Road Rider,
>>
>> Good Day!
>>
>> We cannot sell the item in this kind of packaging, we already communicate
>> with our supplier but they refuse to replace, due to a damaged box
>> during transit, this was the original packaging, opening will break the
>> seal of the product.
>>
>> @Abdelmohsen basha <[email-masked]>  @Eugene Mugisa
>> <[email-masked]>  your action is very much needed.
>>
>> Best Regards,
>>
>> Michael R.
>>
>>
>>
>>
>> ᐧ
>>
>> On Wed, Jul 29, 2020 at 2:41 PM Naib Khan <[email-masked]> wrote:
>>
>>> [email-masked] <[email-masked]> Please investigate.
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Wed, 29 Jul 2020 at 13:04, Michael Rolle <[email-masked]>
>>> wrote:
>>>
>>>> Dear Team,
>>>>
>>>> Above SO  received by the customer with damage box during transit.
>>>>
>>>>
>>>> Please inform Courier about the issue.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> *Best Regards,*
>>>>
>>>> *Michael C. Rolle*
>>>> ᐧ
>>>>
>>>
>>
>> --
>> *Best Regards,*
>>
>> *Michael C. Rolle*
>>
>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>