Subject: Re: Cancel - SO# 200301837_1
From: Anas nazzal <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sat, 8 Aug 2020 17:41:51 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly confirm if the order has been returned to create CRA accordingly.

Best regards,
Anas Nazzal

On Wed, Jul 15, 2020 at 6:41 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Team,
>
> We have sent an email to 3PL to cancel & send us back ASAP. @Yaseen Shaqra
> <[email-masked]>  I will add you in the mail so you can follow up.
>
> Thanks
> Ahmed
>
> On Mon, Jul 13, 2020 at 3:08 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please note that the shipment is not canceled until now, the customer
>> wants a refund urgently
>>
>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>> assist
>>
>> On Tue, Jun 30, 2020 at 5:30 PM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi @Hussain Firoz Miyagamwala <[email-masked]> , @Ahmed Irfan
>>> <[email-masked]> ,
>>> Please cancel this shipment and create CRA we need to refund the cst
>>> ASAP.
>>> We escalated an INC#  in zendesk but have no updates since thursday
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>