Subject: Re: Damage Item Inside DHL shipment (100174231_2)
From: Zubair Wahid <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Sadek Erfan <[email-masked]>, Eugene Mugisa <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Thu, 6 Aug 2020 19:02:16 +0300
List-Id: <ccteam.mumzworld.com>

Hussain
Please process a refund for this item.
@Eugene Mugisa <[email-masked]> We need to charge DHL for this item.
Thanks
Zubair

On Thu, Aug 6, 2020 at 6:15 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Hussain,
>
> We have not found the same item in our inventory, Please create CRA for
> the Damage item.  *STE-102-8355
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=871817>* .
>
>  Dear Zubair,
>
> Please approve here.
>
> Dear @customer care <[email-masked]>  team, Please inform the
> customer as he/she will be refunded soon for the damage item & the
> remaining order she/he will be delivered on saturday.
>
>
>
>
>
> On Thu, Aug 6, 2020 at 5:30 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Dear Hussain and Eugene,
>>
>> This is for your information, We have received a damage item  SKU : *STE-102-8355
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=871817> *inside
>> the  subject shipment. To neglect the delay we have added the item from our
>> inventory.
>>
>> --
>>
>>
>
> --
>
>