Subject: New Reply Received - late collections return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Sep 2021 10:55:39 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  late collections return  Ticket comment <div dir="ltr">Dear Wajid,<div><br></div>
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<div>Noted with thanks</div>
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<div>Pickup is out for collection.<br>
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<div><span style="background-color:rgb(255,255,255)"><b><i><font color="#000000">Thanks &amp; Best Regards</font></i></b></span></div>
<div style="text-align:left"><i><font><font color="#061fdd"><b>        Qasim Malik</b></font><br></font></i></div>
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<font><font color="#061fdd">    </font></font><span style="color:rgb(0,0,0);font-family:georgia,serif"><b>Operations Taif</b></span>
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<div><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='color:rgb(17,85,204);font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200" height="33"></a></div>
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<div dir="ltr" style="color:rgb(80,0,80)"><font color="#000000"><span style="font-size:12px"><b>Contact Number :  0509923882</b></span></font></div>
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<div>On Fri, Sep 24, 2021 at 12:11 PM Wajid Sajjad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Aurangzeb,<div><br></div>
<div>The pickup address belongs to Taif</div>
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<a class="gmail_plusreply" id="gmail-m_4839119827219774554plusReplyChip-0" href="mailto:[email-masked]" target="_blank" rel="noreferrer">@Qasim Abid</a> Kindly check..<br>
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<div><font color="#0000ff"><b>Raja Wajid</b></font></div>
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<font><b><span style="font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Operations / Jeddah Team</span><br style="color:rgb(0,0,0)"></b></font><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman"' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman"'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman"'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +966 59 395 7012</span>
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<div dir="ltr" class="gmail_attr">On Thu, Sep 23, 2021 at 11:00 PM Aurangzeb Younas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<a class="gmail_plusreply" id="gmail-m_4839119827219774554gmail-m_317823612036980323plusReplyChip-3" href="mailto:[email-masked]" target="_blank" rel="noreferrer">@Lastmile Jeddah</a>  FYI<br>
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<br><div><font color="#0000ff">Regards</font></div>
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<font color="#061fdd"><b>Bin YOunas</b></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Operations</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='color:rgb(17,85,204);font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +966 59 692 1272</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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<div dir="ltr" class="gmail_attr">On Thu, Sep 23, 2021 at 4:22 PM Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<a id="gmail-m_4839119827219774554gmail-m_317823612036980323gmail-m_971448790131183793OWAAMDBB9ACA66A4D4B39AF20C90AFDE59FF5" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-family:Calibri,sans-serif;text-decoration:none">@Numan Ali</span></a>
<a id="gmail-m_4839119827219774554gmail-m_317823612036980323gmail-m_971448790131183793OWAAM678B7AA347A74DB2ADD8C729836A3DB1" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@AbdulKareem Hassan</span></a>
<a id="gmail-m_4839119827219774554gmail-m_317823612036980323gmail-m_971448790131183793OWAAMEFD3A471810047708B6C11A3327A1D5B" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Aurangzeb Younas</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Please contact customer again for the collection. He is complaining on Social Media.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Order ID: 6344033103<u></u><u></u>
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<div class="MsoNormal">Tracking ID: SD002836776<u></u><u></u>
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<div class="MsoNormal">Customer contact number: 0554140624<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry<u></u><u></u></span></b></div>
<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="color:windowtext">[email-masked]</span></a><u></u><u></u></span></div>
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<span style="font-size:10pt">T: +971 4 5172125</span><u></u><u></u>
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<u></u> <u></u>
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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, September 19, 2021 5:31 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3081199] - late collections return<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style="font-size:13.5pt;font-family:Verdana,sans-serif;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10pt;font-family:Verdana,sans-serif;color:indianred"><u></u><u></u></span>
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<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Dear Samer,  <br>
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Kindly note we have attempted the order three times on the provided phone number in which the customer rejected the return order. Please advise for further instructions. <br>
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Best regards, <u></u><u></u></span></div>
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<span><span style="font-size:10pt;font-family:Verdana,sans-serif">Sajeda Alghneimin
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<span>Customer Care</span><br>
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C49181d6ea6ea49e299d508d97b71c701%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637676550873890695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=m3XlxCCcGX7%2FbOdd5rehOz%2B87Hl3lX9j2Tfh%2BJ%2BPeKE%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="font-size:10pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in;text-decoration:none"><img width="160" height="160" style="width: 1.6666in; height: 1.6666in" id="gmail-m_4839119827219774554gmail-m_317823612036980323gmail-m_971448790131183793Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MTE4NDI5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GSeuFZxb6ggYOm4d2WSGRcdOXpftJwveaTjUbGzsqQM" alt="Image removed by sender."></span></a><span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<strong><span style="font-family:Verdana,sans-serif">M:</span></strong><span> 800 SHIPA</span><br>
<span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C49181d6ea6ea49e299d508d97b71c701%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637676550873890695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=m3XlxCCcGX7%2FbOdd5rehOz%2B87Hl3lX9j2Tfh%2BJ%2BPeKE%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:rgb(242,102,65);text-decoration:none">www.shipa.com</span></a>
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<strong><span style="font-size:10pt;font-family:Verdana,sans-serif">From:
</span></strong><span style="font-size:10pt;font-family:Verdana,sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:Verdana,sans-serif">Sent: </span></strong>19/9/2021 3:15 PM GMT+03:00<br>
<strong><span style="font-family:Verdana,sans-serif">To: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Subject: </span></strong>Fwd: [#3081199] - late collections return<br>
  <u></u><u></u></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:  Late Collection<br>
Order ID: 6344033103<br>
Order Date : Aug 27, 2021<br>
Tracking ID: SD002836776<br>
Customer contact number: 966554140624<br>
Assistance Required: Need Urgent Collection<br>
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Issue Description: The return request was created on29/08/2021 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis.<br>
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Regards,<br>
Samer<u></u><u></u></span></div>
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</span><span style="font-size:1pt;font-family:fdtktid;color:white">3081199:1125156</span><span style="font-size:10.5pt;font-family:-apple-system"><u></u><u></u></span>
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