Subject: Refund Approval //7494338677
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 19 Sep 2021 06:18:32 -0700 (MST)

Hi Team 

Problem Statement :Refund Approval 

Order Date :Sep 7, 2021 
Order ID: 7494338677 
Tracking Number: RP0909211000432 
RMA : 1001335947 
Total Price : ​5.62 
Concept : ​BABYSHOP 

Issue Description : The Customer created return request for 1 Qty and returned 2 Qty of the Item (160183003 - - Juniors Printed Life Vest) and we has escalated to the warehouse to confirm if the above items have been received and they have responded saying that the request for only 1 item and we have done the return process. 

Case history : The customer reached out to us on SEP 16, 2021 and the case has further been escalated to warehouse to confirm if the above items have been received and they have responded saying that the request for only 1 item and we have done the return process. 

Customer's history : The customer is with us since 1/12/21 and this is her 3rd order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb