Subject: New Reply Received - لم يتم الارجاع
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Sep 2021 07:47:16 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  لم يتم الارجاع   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/JJHsyPk18f9cT4nG6GnLgg~~/AALN9wA~/RgRjJsz_PVcDc3BjQgphQn-ZRWE7cvHzUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Akshay,  <br>
<br>
Please be advised we are following up with our team to collect the order at the earliest.<br>
<br>
Best regards,
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/9/2021 10:04 AM GMT+03:00<br>
<strong>To: </strong>EMP398 Azmy Awad ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2955640] لم يتم الارجاع<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>There is a new comment in the ticket submitted by السلام عليكم to HelpMaxAE</div>
<br>
Comment added by : Akshay Berry<br>
<br>
Comment Content:
<div class="WordSection1">
<div class="MsoNormal">
<a href="mailto:[email-masked]" id="OWAAM447BCDDB71F94804AC0D4B6CEEFD7C1D" rel="noreferrer"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@AbdulKareem Hassan</span></a> <a href="mailto:[email-masked]" id="OWAAMC5492D0A1B82436A9197F0E20CA36606" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Numan Ali</span></a>,</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Any update on this?</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Regards,</div>

<div> </div>

<div> </div>

<div>
<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry</span></b></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" rel="noreferrer"> [email-masked]</a></span></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">T: +971 4 5172125</span></div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div>
<div style="border:none;border-top:solid #e1e1e1 1pt;padding:3pt 0in 0in 0in">
<div class="MsoNormal"> </div>
</div>
</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<div>From: AbdulKareem Hassan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, September 12, 2021 5:09 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;<br>
<b>Cc:</b> Numan Ali &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;; Shipa Delivery Support &lt;[email-masked]&gt;; [email-masked]; [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2955640] - لم يتم الارجاع</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

<div> </div>

<div> </div>

<div>
<div>
<div class="MsoNormal">Noted , </div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div>
<div>
<div class="MsoNormal">On Sun, Sep 12, 2021 at 8:50 AM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

<div> </div>

<div> </div>
</div>

<blockquote style="border:none;border-left:solid #cccccc 1pt;padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<div class="MsoNormal">
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@Numan Ali</span></a> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@AbdulKareem Hassan</span></a>,</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Arrange collection asap.</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@Ramesh Gottimukkala</span></a> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@ArishLaila</span></a> Fyi</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Regards,</div>

<div> </div>

<div> </div>

<div>
<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry</span></b></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">T: +971 4 5172125</span></div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div>
<div style="border:none;border-top:solid #e1e1e1 1pt;padding:3pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry<br>
<b>Sent:</b> Wednesday, September 8, 2021 4:20 PM<br>
<b>To:</b> AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Numan Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2955640] - لم يتم الارجاع</div>

<div> </div>

<div> </div>
</div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@AbdulKareem Hassan</span></a> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@Numan Ali</span></a>,</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Any update on this.</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Regards,</div>

<div> </div>

<div> </div>

<div>
<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry</span></b></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">T: +971 4 5172125</span></div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div>
<div style="border:none;border-top:solid #e1e1e1 1pt;padding:3pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Monday, September 6, 2021 3:44 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Numan Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2955640] - لم يتم الارجاع</div>

<div> </div>

<div> </div>
</div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

<div> </div>

<div> </div>

<div>
<div>
<div class="MsoNormal">Noted, will do. </div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div>
<div>
<div class="MsoNormal">On Mon, Sep 6, 2021 at 1:42 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</div>

<div> </div>

<div> </div>
</div>

<blockquote style="border:none;border-left:solid #cccccc 1pt;padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-top:5pt;margin-right:0in;margin-bottom:5pt">
<div>
<div>
<div class="MsoNormal">
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@AbdulKareem Hassan</span></a> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@Numan Ali</span></a>,</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Reminder for collection.</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Regards,</div>

<div> </div>

<div> </div>

<div>
<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry</span></b></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">T: +971 4 5172125</span></div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div>
<div style="border:none;border-top:solid #e1e1e1 1pt;padding:3pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry<br>
<b>Sent:</b> Saturday, September 4, 2021 6:35 PM<br>
<b>To:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2955640] - لم يتم الارجاع</div>

<div> </div>

<div> </div>
</div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@AbdulKareem Hassan</span></a> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="text-decoration:none">@[email-masked]</span></a>,</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Reminder for collection.</div>

<div> </div>

<div> </div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div class="MsoNormal">Regards,</div>

<div> </div>

<div> </div>

<div>
<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry</span></b></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></span></div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt">T: +971 4 5172125</span></div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div>
<div style="border:none;border-top:solid #e1e1e1 1pt;padding:3pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, September 1, 2021 3:45 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2955640] - لم يتم الارجاع</div>

<div> </div>

<div> </div>
</div>
</div>

<div class="MsoNormal"> </div>

<div> </div>

<div> </div>

<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

<div> </div>

<div> </div>

<div>
<div>
<div class="MsoNormal"><span style="font-size:1pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in"><img alt="Image removed by sender." height="1" id="gmail-m_-5925945043883642130gmail-m_6091462341497662076Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1ODk1NTU2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Kf1ys4SYZGfwugTlCeAdCmo2RuU7JSQ-I1MU_eSaer8" style="width:0.0083in;height:0.0083in" width="1"></span></div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All,<br>
<br>
Kindly note that we will proceed with the collection at the earliest as requested.<br>
<br>
Best regards,  </span></div>

<div> </div>

<div> </div>

<div>
<br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="gmail-m-5925945043883642130gmail-m6091462341497662076labelnamesf">Azmy Awad </span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C64ed1857f6734fc9179d08d975ee9cbb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637670489959560857%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=ynbUtfIJqFOEbk0t%2BzOUaeNfM0RYmRmlGP5yvK2xG9s%3D&amp;reserved=0" rel="noreferrer" target="_blank"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="gmail-m_-5925945043883642130gmail-m_6091462341497662076Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1ODk1NTU2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Kf1ys4SYZGfwugTlCeAdCmo2RuU7JSQ-I1MU_eSaer8" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="gmail-m-5925945043883642130gmail-m6091462341497662076labelnormal"> 800 SHIPA</span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C64ed1857f6734fc9179d08d975ee9cbb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637670489959570847%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=sdaYVMpCxH2Ca3ih6qjlnOZzZfofwIstlK6tUYKn8SA%3D&amp;reserved=0" rel="noreferrer" target="_blank"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
</div>

<div> </div>

<div> </div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">  </span></div>

<div> </div>

<div> </div>

<div align="center" class="MsoNormal" style="text-align:center">
<hr align="center">
</div>

<div class="MsoNormal">
<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>1/9/2021 1:14 PM GMT+03:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2955640] - </span><span style="font-size:10pt;font-family:'arial' , sans-serif">لم</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">يتم</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">الارجاع</span><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif">  </span>
</div>

<div> </div>

<div> </div>

<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></div>

<div> </div>

<div> </div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>

<div> </div>

<div> </div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Any updates on the below case, as the customer is chasing us.</span></div>

<div> </div>

<div> </div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>

<div> </div>

<div> </div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></div>

<div> </div>

<div> </div>
</div>

<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Ebrahim Hageb</span></div>

<div> </div>

<div> </div>
</div>
</div>

<div>
<blockquote style="margin-top:5pt;margin-bottom:5pt">
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Wed, 25 Aug at 1:00 PM <span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote: </span></span></div>

<div> </div>

<div> </div>

<div>
<div>
<div>
<div class="MsoNormal">
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></span><br>
<br>
<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Problem Statement:Late Collection</span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Order Date : Jul 13, 2021</span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Order ID: 6329351342</span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Tracking ID: SD002755431</span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">​</span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Assistance Required: Need Urgent Collection</span></span>
</div>

<div> </div>

<div> </div>
</div>

<div>
<div class="MsoNormal">
<br>
<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Issue Description: The return request was created on 8/19/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</span><br>
<br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Regards,</span><br>
<span class="gmail-m-5925945043883642130gmail-m6091462341497662076separator">Ebrahim Hageb</span></span>
</div>

<div> </div>

<div> </div>
</div>
</div>
</div>
</blockquote>
</div>
</div>

<div class="MsoNormal">
<br>
<span style="font-size:1pt;font-family:'fdtktid';color:white">2955640:1125156</span>
</div>

<div> </div>

<div> </div>
</div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in"><img alt="Image removed by sender." height="1" id="gmail-m_-5925945043883642130gmail-m_6091462341497662076Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1ODk1NTU2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Kf1ys4SYZGfwugTlCeAdCmo2RuU7JSQ-I1MU_eSaer8" style="width:0.0083in;height:0.0083in" width="1"></span></div>

<div> </div>

<div> </div>
</div>
</div>

<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C64ed1857f6734fc9179d08d975ee9cbb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637670489959570847%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=KTo2ss50NfybPA6tGQamZTiBqYtnYMIdCUKnIlWbrIg%3D&amp;reserved=0" rel="noreferrer" target="_blank"> www.landmarkgroup.com</a>
</div>

<div> </div>

<div> </div>
</div>
</blockquote>
</div>
</div>
</div>

<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C64ed1857f6734fc9179d08d975ee9cbb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637670489959580840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=tHisLv8eF5an4aDylIbMCO0BM9Rxkl2ZeAGGXNwYkLY%3D&amp;reserved=0" rel="noreferrer" target="_blank"> www.landmarkgroup.com</a>
</div>

<div> </div>

<div> </div>
</div>
</blockquote>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/OZlxVHkJWw46sBFhvIqv-g~~/AALN9wA~/RgRjJsz_PlcDc3BjQgphQn-ZRWE7cvHzUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2955640