Subject: Ticket Assigned - order number #9689308194
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Sep 2021 06:40:42 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  order number #9689308194 Hi,

This order was delivered on Aug 24.
I tried returning part of the order online just now and it didn't allow me.
Call centre says that this is because 14 days have passed since delivery-
but on the website, it says order can be returned within 14 or 30 days
depending on the brand (see second screen shot) - but does not advise which
brand qualifies for 14 days, and which for 30 days.

Please advise since one of the items i want to return is actually because
of wrong description on your website!

Thanks,
Monika

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3080675