Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Sep 2021 05:13:09 +0000

Hi Ebrahim Qasem,  
  The following message composed by you on ticket 3084052 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: WRONG WWD ITEM DELIVERED Order Date : Sep 6, 2021 Order ID: 6347902907 Tracking ID: 17320386347902907 Item ID: 162110669 - - Giggles Lloyd Travel System  Assistance Required: Wrong Item Received   Issue Description: Customer emailed us informing that she received the item but the item which they received the colour is different, customer also provided us the picture of item that has been received.  Now customer is asking for exchange the item to the same colour that they have order for (Yellow). So we request you to check this concern and let us know if we can offer exchange to customer or not.  Regards, Ebrahim Hageb