Subject: New Reply Received - Need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Sep 2021 10:36:42 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Need esc  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="AR-KW" dir="RTL" style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>عزيزي،</span></div>
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<div class="MsoNormal"><span lang="AR-KW" dir="RTL" style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>ارجو الإسراع في اتخاذ الإجراءات لحل مشكلتي مقدمة  منذ أسبوعين (14 يوماً ) لم يحدث أي شيء</span></div>
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<div class="MsoNormal"><span lang="AR-KW" dir="RTL" style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>شكراً جزيلاً؛</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, September 7, 2021 1:05 PM<br>
<b>To:</b> Ahmed, Sayed Hosny Sayed Mohamed &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3023194] - Need esc</span>
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<strong><u><span style="font-size:11.5pt;line-height:106%;color:#C00000">CAUTION </span>
</u></strong><strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'>: This is an external email, do not click on links or open attachments unless you recognize the sender and know the content is safe!. </span></strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'></span>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span dir="RTL"></span><span dir="RTL"></span>​مرحيا سيد,<br>
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شكرا لتواصلك معنا .<br>
نعتذر عن الأزعاج الذي حصل لك.<br>
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نحيكطم علماً أننا نعمل جاهدين لحل مشكلتك في اقرب وقت ممكن. <br>
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شكرا لتفهمكم وتعاونكم معنا<br>
لاتتردد في التواصل معنا لمزيد من المساعده.<br>
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اصدقائك,<br>
فريق الدعم</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3023194:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3023194