Subject: Ticket Assigned - basket empty, no message/email from centrepoint, money deducted from bank account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Sep 2021 06:59:50 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  basket empty, no message/email from centrepoint, money deducted from bank account Assalaamu'alikum

I have attempted to make a purchase using this account on centrepoint. Soon
after entering the otp code from the bank, my internet got disconnected.
After reconnecting it shows that an error occurred and sent me back to the
card details page.But the bank says that a transaction of around 900 has
occurred.Mind you the basket in centrepoint contained 12 items and now it's
empty. I have not received any message or mail from centrepoint.

the no. through which i booked is: 0543513176
my email account is: [email-masked]

The transfer receipt is attached below:

 WhatsApp Image 2021-08-26 at 12.42.48 PM (1).jpeg
<https://drive.google.com/file/d/16eNbKmrKpClkLsf0Q92GGhANrh8nctmT/view?usp=drive_web>

Waiting for a reply from your side.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3023948