Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 22 Aug 2021 08:26:33 +0000

Hi Ebrahim Qasem,  
  The following message composed by you on ticket 3005353 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Aug 19, 2021 Order ID: ​6341044174 Tracking ID: 17203196341044174 Item ID: 161855597 - - Summer Infant Stairway Gate   Assistance Required: Damaged Item Received   Issue Description: Customer emailed us informing that she received the item on 8/22/21 but the item which they received is damaged and it isn't closing, customer also provided us the picture of damaged item.  Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Ebrahim Hageb