Subject: Ticket Assigned - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 16 Aug 2021 01:59:04 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Yesterday I received my parcel.But the Eyebrow kit is broken..I can share the pic too.
Please tellme what i should do now. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2964955