Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Aug 2021 07:26:26 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hi,

Your agent just came and picked up only one quantity of the lace jumpsuit and refused to pick up the remaining three. He said it showed on his page thr return is for one quantity not four.

Please look into this and let me know ASAP.

Thanks,
Hanan

Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Sunday, August 8, 2021, 8:37 PM
To: Hanan Alawadhi
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>
Download our apps now
[ios icon]<https://itunes.apple.com/kw/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>
iPhone<https://itunes.apple.com/kw/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>

Women<https://www.maxfashion.com/kw/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Men<https://www.maxfashion.com/kw/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Girls<https://www.maxfashion.com/kw/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Boys<https://www.maxfashion.com/kw/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Shoes<https://www.maxfashion.com/kw/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Inspiration<https://www.maxfashion.com/kw/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>

We’ve received your return request.

Hi Hanan Alawadhi, thank you for getting in touch with us. Here’s how your return 1001239449 for order 8284590289 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SS21CATRDR11GPINKLIGHT-SS21CATRDR11G-MXSS21010521_01-2100.jpg]
MAX
Sequinned Cape Cropped Lace Jumpsuit with Short Sleeves
Color: Pink
Size: 8-9 yrs
Quantity: 4
KWD 16.71
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/NOOSSMB02WHITELIGHT-NOOSSMB02-MXNOOS090818_01-2100.jpg]
MAX
Padded Seamless Support Bra with Scoop Neck
Color: White
Size: 8-10
Quantity: 1
KWD 1.76

Total   KWD 18.47
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

Need help? Get in touch
[mailus]<mailto:[email-masked]?Body=Contacted>

Write us an email now, we'll get back to you as fast as we can.

[facebook]<https://www.facebook.com/MaxFashionMENA>

Connect with us on your favourite social network.

[twitter]<https://twitter.com/maxfashionMENA>

Reach out in 140 characters! We are @maxfashionMENA.

[call]

Call us on 18-00-871.
7 days a week, 24 hours a day

© 2021 Retail World Limited
Privacy Policy<https://www.maxfashion.com/kw/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>  | Terms & Conditions<https://www.maxfashion.com/kw/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2970769