Subject: Ticket Assigned - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 03:41:38 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way Dears

Now finally my max account had credited by the full amount refund

Thanks and appreciating 

Sent from my iPhone

> On 15 Jul 2021, at 1:49 PM, Salma Saad <[email-masked]> wrote:
> 
> Dear team
> 
> Kindly note that i received a credit amount only by 355 EGP
> There amount of 500 EGP not credited yet
> And i received an email from max team that i cancelled the return ?!!!
> I didn’t cancel any return request !!
> And aramex courier received the items for the 2 return requests from my side all in one package same day 
> 
> Appreciating a feedback
> 
> Sent from my iPhone
> 
>>> On 15 Jul 2021, at 1:38 PM, Max Fashion <[email-masked]> wrote:
>>> 
>> 
>> Your return has been processed
>> 
>> 
>> Download our apps now
>>  	 
>> iPhone	Android
>> 
>> Women Men Girls Boys Shoes Inspiration
>> Your refund is on its way
>> Hi Salma Saad, we have successfully processed your refund for return 1000897817 for order 2001894424.
>> Here’s how your refund works:
>> Order Details
>> Item
>> Description
>> Total Price
>>  
>> MAX
>> Printed Shorts with Elasticised Waistband and Pocket Detail
>> Color: Grey
>> Size: 9-10 yrs
>> Quantity: 1
>> EGP 145
>>  
>> MAX
>> Mesh Side Panel Shorts with Pocket Detail
>> Color: Black
>> Size: 9-10 yrs
>> Quantity: 1
>> EGP 210
>>  	
>> Total	EGP 355
>> Total Refund Amount	EGP 355
>> Items that are cancelled or refunded are not eligible for Shukrans.
>> Your refund:
>> EGP 355 will be refunded to My Credit.
>> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
>> To learn more about how My Credit works, take a look at our Help Centre.
>> 
>> Need help? Get in touch
>>  	
>> Write us an email now, we'll get back to you as fast as we can.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2864063