From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
Date: Tue, 13 Jul 2021 06:13:33 -0700 (MST)

Hi Team, 

Problem Statement: Amount Deduction 

Reference ID: 119310653932 
Auth Code : 497729 
Date: 2021-07-12 
Amount: SAR 420 
Email ID: [email-masked] 

Customer mentioned paying online for an order but it. Attached are the bank statement showing the deduction by the courier partner. 

Kindly assist to get this investigated and refunded to the customer. 

Thank you for your help! 

Regards, 
Ebrahim Hageb