Subject: New Reply Received - Re: شكرًا لاستلام طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 08:00:27 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Re: شكرًا لاستلام طلبك  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Miss.Nusaybah,</div>
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<div class="MsoNormal">Mention order already process RTS refunded with apple pay credit.</div>
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<div class="MsoNormal">Thanks &amp; Regards</div>
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<div class="MsoNormal">Ruel</div>
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<div class="MsoNormal">0559699605</div>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, July 8, 2021 4:48 PM<br>
<b>To:</b> Manager Buraida &lt;[email-masked]&gt;; Centrepoint Buraida &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2795752] - Re: - 6318995165 - شكرًا لاستلام طلبك</div>
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<div class="MsoNormal">Hi <a id="OWAAMC46152771BA5498DB9CF54F951AB3086" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Buraida</span></a>
<a id="OWAAMC7E342962B0C429E8A803C4ACFE2EAF0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Buraida</span></a>
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<div class="MsoNormal">Please check if the order in your store process ‘RTS’ ASAP.</div>
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<div class="MsoNormal">Customer complaint that she has not received the order, but she got the message of collection.</div>
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<div class="MsoNormal">Order ID: 6318995165</div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, July 6, 2021 8:49 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2795752] - Re: <span lang="AR-SA" dir="RTL">شكرًا لاستلام طلبك</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Urgent Reminder</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Problem Statement: Need POC<br>
Order Date : Jun 15, 2021<br>
Order ID: 6318995165<br>
Store Code: Babyshop21045<br>
Tracking ID: 631899516522999991<br>
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Assistance Required: Need Urgent POC<br>
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Issue Description: as per hybris the order collected by customer on 7/1/21 12:54 AM, But customer claiming that she has not collected the order, Kindly check and share with us the POC and customer ID.<br>
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Regards,<br>
Samer</span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 4 Jul at 12:26 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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Problem Statement: Need POC<br>
Order Date : Jun 15, 2021<br>
Order ID: 6318995165<br>
Store Code: Babyshop21045<br>
Tracking ID: 631899516522999991<br>
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Assistance Required: Need Urgent POC</span><span style="color:#183247"></span>
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Issue Description: as per hybris the order collected by customer on 7/1/21 12:54 AM, But customer claiming that she has not collected the order, Kindly check and share with us the POC and customer ID.<br>
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Regards,<br>
Ebrahim Hageb</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">2795752:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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