Subject: Re: Payment Drop // [email-masked]
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, AHMED OMER <[email-masked]>, Ebrahim <[email-masked]>
Date: Wed, 30 Jun 2021 04:15:56 -0700 (MST)

Hi Team, 

Please assist to investigate regarding the drop payment on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, June 23, 2021 12:42:54 PM 
Subject: Payment Drop // [email-masked] 

Hi Team, 

Email : [email-masked] 
Authorization Code: 729849 
Date: 08/06/2021 
Amount: SAR78 

Issue distribution: as per customer the amount deducted from his account and the did not receive the order number and she provide us by his bank statement which confirms the same. 

Kindly check and do the needful 

Regards, 
Ebrahim Hageb