Subject: Re: Refund Approval // 6313712005
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 27 Jun 2021 00:49:43 -0700 (MST)

Refunded 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, June 23, 2021 10:46:32 AM 
Subject: Refund Approval // 6313712005 

Hi Team 

Problem Statement :Refund Approval 

Order Date : May 31, 2021 
Order ID: 6313712005 
Tracking ID : ​46752745163 
RMA : 1001068089 
Total Price : ​409.38 
Concept : ​Centrepoint 

Issue Description : The Customer created return request on 6/19/21,returned the Items (162952517 & 162550968 & 162181136) and we had asked for the AWB from the customer but he said that it hasn't been shared with him, and we have checked also oracle but not received any. 

Case history : The customer reached out to us on 6/20/21 and the case has further been checked also oracle but not received any. 

Customer's history : The customer is with us since 12/1/19 and this is his 24th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb