Subject: New comment - [#2700592] Re:
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Wed, 16 Jun 2021 05:11:57 +0000

There is a new comment in the ticket submitted by Ebrahim Qasem to HelpCPAE   Comment added by : EcomRDC babyshop5  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The below order customer location in Al baha, 900 Km away from RYD. We cannot full fill the order.</div>
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<div class="MsoNormal">So kindly check with customer and cancelled the order.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, June 15, 2021 8:42 AM<br>
<b>To:</b> BS Cod Jeddah &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; [email-masked]; EcomRDC babyshop5 &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;;
 [email-masked]; Moosa Yusuf &lt;[email-masked]&gt;; Navaz Nt &lt;[email-masked]&gt;; Sachin Maheshwari &lt;[email-masked]&gt;; Shambhu Paswan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Nayeem Mujawar &lt;[email-masked]&gt;; Jalaluddeen B &lt;[email-masked]&gt;<br>
<b>Subject:</b> New comment - [#2700592] Re:</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>There is a new comment in the ticket submitted by Ebrahim Qasem to HelpCPAE</span></div>
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Comment added by : Faraz Lohani<br>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
<a id="OWAAM6C65FF0EEB4542E08754F0E4C12C8063" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@EcomRDC babyshop5</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please assist in the delivery if the below :</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID - 6314629930<br>
Item ID - 158119986 - - Juniors Charlotte Baby Crib</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thankyou and Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Faraz Lohani</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Customer Support Associate</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Customer Service</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 15, 2021 8:34 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Navaz Nt &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Moosa Yusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 BS Cod Jeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shambhu Paswan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nayeem Mujawar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Jalaluddeen B &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order Delivery : 6314629930</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi team</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please check the below order status not belong to Jed-Bs-GDMS.Kindly check with another region.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><img width="535" height="500" style="width:5.5729in;height:5.2083in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMDEyMjg5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gNWYZo4YzwDXpSwSFdQvygZTsQNaidJ2hhTo7MLON-A"></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Best Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Harun</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Babyshop GDMS Operation</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Jeddah-2113</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Mob-0571180621</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Faraz Lohani
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<b>Sent:</b> Monday, June 14, 2021 5:28 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Order Delivery : 6314629930</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi
<a id="OWAAM759F1E0AE3774641A8E49805BEF05682" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bsj Nf</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please assist in the delivery of the below mentioned order number :</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID - 6314629930<br>
Item ID - 158119986 - - Juniors Charlotte Baby Crib</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thankyou and Regards,</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, June 13, 2021 10:29 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - Re:</span>
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<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>External email sender, please take precaution.</span></i></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Faraz Lohani,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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Re:</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement : Late Delivery WWD<br>
Order ID - 6314629930<br>
Item ID - 158119986 - - Juniors Charlotte Baby Crib<br>
Tracking ID: NA<br>
Assistance Required : Need urgent delivery<br>
Order placed on :Jun 3, 2021<br>
Was expected to be delivered on: Jun 09, 2021<br>
Re-Scheduled On:</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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Assistance Required: Need Urgent Delivery</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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Issue Description: The order was placed on Jun 3, 2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Ebrahim Hageb</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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