Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 12:21:55 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Dear Akshay, <div><br></div>
<div>Please note this shipment was updated as delivered mistakenly and will be delivered physically by tomorrow MAX. </div>
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<div>On Tue, Jun 8, 2021 at 10:24 AM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="gmail-m_-7175359194732629077OWAAM96E174A376B946108D42C666967038AD" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@AbdulKareem Hassan</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Any update for the POD?<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry<u></u><u></u></span></b></div>
<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="color:windowtext">[email-masked]</span></a><u></u><u></u></span></div>
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<span style="font-size:10pt">T: +971 4 5172125</span><u></u><u></u>
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<u></u> <u></u>
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<b>From:</b> AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Monday, June 7, 2021 4:03 PM<br>
<b>To:</b> Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Escalations Dxbteam
 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2638022] - Delivery<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"><u></u><u></u></span>
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<div class="MsoNormal">Dears,  <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Will share the POD soon. <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">On Mon, Jun 7, 2021 at 2:46 PM Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<div class="MsoNormal">+
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@AbdulKareem Hassan</span></a> Do the needful<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Thanks
<u></u><u></u>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, June 7, 2021 2:45 PM<br>
<b>To:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2638022] - Delivery<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Hi
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Ramesh Gottimukkala</span></a>,<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Assist us here to get a POD as customer claims it has not been delivered.<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<b><span style="font-size:12pt">Akshay Berry</span></b><u></u><u></u>
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<span style="font-size:10pt">Email:
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:windowtext">[email-masked]</span></a></span><u></u><u></u>
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<span style="font-size:10pt">T: +971 4 5172125</span><u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 3, 2021 10:09 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2638022] - Delivery<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<b><i><span style="font-size:13.5pt;font-family:Verdana,sans-serif;color:indianred">External email sender, please take precaution.</span></i></b><u></u><u></u>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Dear All,<br>
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Kindly note that the order has been delivered successfully.<br>
<br>
Best regards,  </span><u></u><u></u>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<span class="gmail-m_-7175359194732629077gmail-m5942188811381300744labelnamesf">Azmy Awad </span><br>
<span class="gmail-m_-7175359194732629077gmail-m5942188811381300744labeltitlesf">Customer Care</span><br>
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C0a41914979f6432fe3ca08d929ac3b85%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637586641975637283%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=X%2FNHQ5HmdwfbTJsYxvKcIjaelo1KDo1Ls%2BXE8ONHdTE%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="font-size:10pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in;text-decoration:none"><img width="160" height="160" style="width: 1.6666in; height: 1.6666in" id="gmail-m_-7175359194732629077gmail-m_5942188811381300744Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNzc5NjA0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ye-Z3Nzb0zbSTvVq3a2EMKn2A0GPdR5r5HQuOuXh9sU" alt="Image removed by sender."></span></a><span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<strong><span style="font-family:Verdana,sans-serif">M:</span></strong><span class="gmail-m_-7175359194732629077gmail-m5942188811381300744labelnormal"> 800 SHIPA</span><br>
<span class="gmail-m_-7175359194732629077gmail-m5942188811381300744labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C0a41914979f6432fe3ca08d929ac3b85%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637586641975637283%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=X%2FNHQ5HmdwfbTJsYxvKcIjaelo1KDo1Ls%2BXE8ONHdTE%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:rgb(242,102,65);text-decoration:none">www.shipa.com</span></a>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"> 
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<strong><span style="font-size:10pt;font-family:Verdana,sans-serif">From:
</span></strong><span style="font-size:10pt;font-family:Verdana,sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:Verdana,sans-serif">Sent: </span></strong>3/6/2021 9:57 PM GMT+04:00<br>
<strong><span style="font-family:Verdana,sans-serif">To: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Subject: </span></strong>Fwd: [#2638022] - Delivery<br>
  </span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date : May 23, 2021<br>
Order ID: 6310669247<br>
Tracking ID: SD002094851<br>
Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on    <br>
5/24/21  and as per shipa website the order delivered to customer on 5/25/21 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system">kindly take action<br>
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Regards,<br>
ahmed</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1pt;font-family:fdtktid,serif;color:white">2638022:1125156</span><u></u><u></u>
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