Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 09:03:16 +0000

Hi Ebrahim Qasem,  
  The following message composed by you on ticket 2683648 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team  Problem Statement: Product Complaint   Order Date : Jun 1, 2021 Order ID: 6314109095 Tracking ID: 16705346314109095 Item ID : 163123550 - - Juniors Lorenzo Travel System  Assistance Required: Need Urgent assisting  Issue Description: Customer placed the above order on Jun 1, 2021 and it was delivered on 6/7/21.The customer is complaining regarding the quality of the product she purchased from us. She is complaining that the opening and locking latch is not working and causing irritation to the customer. Attached with the pictures below.  Regards Ebrahim Hageb