Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 07 Jun 2021 07:43:51 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  No one still came to collect the return product. 
    On Thursday, May 27, 2021, 03:23:48 PM GMT+4, Splash Fashions <[email-masked]> wrote:  
 
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We’ve received your return request.

Hi VEENU TEWANI, thank you for getting in touch with us. Here’s how your return 1000977967 for order 9664220479 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Solid Cargo Pants with Pockets and Elasticised Waistband  |
| Color: Green |
|  Size: 14  |
| Quantity: 1 |

  |  AED 35.1  |

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|  Total | AED 35.1  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Call us on 800-SPLASH (800-775274). 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2681607