Subject: New Reply Received - Return Issue (Order# LM6311053170)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Jun 2021 13:34:04 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Return Issue (Order# LM6311053170)  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
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<div id="Signature"><font color="#ff0000"><b><i>Dear;</i></b></font></div>
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<div id="Signature"><font color="#ff0000"><b><i>Thanks for information. I alreay knew this.</i></b></font></div>
<div id="Signature"><font color="#ff0000"><b><i>My issue is different.</i></b></font></div>
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<div id="Signature"><font color="#ff0000"><b><i>I already visited 2 branches, but, they can not see my order or items on teh system.</i></b></font></div>
<div id="Signature"><font color="#ff0000"><b><i>Asked me to contact customer service.</i></b></font></div>
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<font color="#ff0000"><b><i>Regards,<br>
salman<br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 2, 2021 9:21 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2656940] - Return Issue (Order# LM6311053170)
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<div dir="ltr">Hi Salman,</div>
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Thank you for contacting us.<br>
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Please note that the exchange service is not currently available for (Centerpoint) products, products can be returned within 14 days through one of the following options:<br>
1- You can contact our customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>
2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.centrepointstores.com/" rel="noreferrer">https://www.centrepointstores.com/</a>),
 and choosing the products you want to return .<br>
3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
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your friends<br>
Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2656940