Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 18:31:39 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/vQ6nnVhmJFjXBim2RCCtdA~~/AALN9wA~/RgRijnYCPVcDc3BjQgpgpoJCrWB03oe8Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Team, <br>
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Please provide us with the complete address of the customer. <br>
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Best Regards,
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>25/5/2021 10:17 PM GMT+04:00<br>
<strong>To: </strong>EMP437 Haneen Alhabash ([email-masked])<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>New comment - [#2517070] Delivery<br>
 
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<div>There is a new comment in the ticket submitted by عبدالله to HelpCPAE</div>
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Comment added by : Faraz Lohani<br>
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<div class="MsoNormal">Hi team,</div>

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<div class="MsoNormal">Please update on the delivery of the below mentioned order number.</div>

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<div class="MsoNormal">Thankyou and Regards,</div>

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<div class="MsoNormal">Faraz Lohani</div>

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<div class="MsoNormal">Customer Support Associate</div>

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<div class="MsoNormal">Customer Service</div>

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<div class="MsoNormal">[email-masked]</div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 25, 2021 9:15 AM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2517070] - Delivery</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All,<br>
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Please allow us to check and we will revert back to with an update regarding this matter.<br>
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Bes Regards<br>
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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Haneen Habash </span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C4088d2428fc24692709a08d91f3c05b3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637575164921525040%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=8gQ62T3hzTP2KWN%2FBQDJZDEKF8e5VlWTRvPliQwE1NE%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzcwMDM3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.R_1eNp9fHaimfmc7R7wTdprymeFbHQ9-9M9TZwf20j8" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C4088d2428fc24692709a08d91f3c05b3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637575164921534998%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=%2BlfD%2FSanjk4uiLk5oNszYTWQlzu82ZXFuDMbHbCozKI%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>25/5/2021 7:47 AM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2517070] - Delivery<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">reminder</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Sun, 9 May at 7:10 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span> </span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></span><br>
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<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator">Problem Statement: Late Delivery</span><br>
<span class="separator">Order Date : Apr 30, 2021</span><br>
<span class="separator">Order ID: 6303084574</span><br>
<span class="separator">Tracking ID: SD001866090</span><br>
<span class="separator">Customer contact number: 0505169701</span></span>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Customer's Address : </span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Al-Ahsa, Al-Asilah district, Al-Jawalat Street, number 2260, the delegate contacted the request</span></span></div>

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<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator">We request you to arrange a delivery on priority basis.</span><br>
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<span class="separator">Regards,</span><br>
<span class="separator">Ebrahim Hageb</span></span>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">2517070:1125156</span>
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