Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 21:01:25 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Hello </div>
<div dir="auto"><br></div>
<div dir="auto">Still no one has collected the returned items or proceed with the refund </div>
<div dir="auto"><br></div>
<div dir="auto">It has been now 2 weeks !!!!</div>
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<div dir="auto">Location </div>
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<div dir="auto">Sharjah al khan bin kamil tower flat 2803</div>
<div dir="auto">Mobile phone 0547443338</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 20 May 2021 at 11:52 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​Hi Noor,<br><br>We thank you for contacting us.<br><br>Accept fully our apologies for the inconvenience caused.<br><br>A request was made before you got the order.<br><br>Please contact us, my promotion number, my promotion number, with information about the address to be updated (house number - district - street - city) and to serve you perfectly.<br><br>The page was saved 24 hours from this page.<br><br>Feel free to contact us.<br><br>Your friends<br>Support Team.</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2586273