Subject: New Reply Received - Re: مشترياتك في طريقها إليك 6302720993
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 17:27:13 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Re: مشترياتك في طريقها إليك 6302720993   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/0YAWBWFSXRgUkcdPLaX7kQ~~/AALN9wA~/RgRih89oPVcDc3BjQgpgpuibpmB03tdYUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All, <br>
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Kindly note that as per our system, the shipment has been delivered successfully. Please confirm from your side. <br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/5/2021 4:19 PM GMT+04:00<br>
<strong>To: </strong>EMP437 Haneen Alhabash ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2516252] Re: مشترياتك في طريقها إليك 6302720993<br>
 
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<div>There is a new comment in the ticket submitted by Hamwdi-901 to HelpMaxAE</div>
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Comment added by : Jessie Kathleen Go Caparas<br>
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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Hi Team,</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">We need the proof of delivery.</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">FYI <a href="mailto:[email-masked]" id="OWAAMC6412AC5F78C44EEAD5961243A191342" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Ramesh Gottimukkala</span></a></span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">SD001846866</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Order value is SAR 221.</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Thank you and Kind Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Jessie Caparas</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +97145172087</span></div>

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<div>From:<span style="font-size:11pt;font-family:'calibri' , sans-serif"> Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, May 14, 2021 3:20 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2516252] - Re: مشترياتك في طريقها إليك 6302720993</span>
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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All,<br>
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Kindly be informed that the order has been delivered successfully from our side.<br>
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best Regards<br>
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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Haneen Habash </span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Ca30faadf75b5469ca08708d916ca38da%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637565880058862847%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&amp;sdata=lUXyVudYMvKVNeP1cP3vqgnOiwk5Hef1okELDYwg25U%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMjIwNDg5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iOJrH2OEHofQ3gFrGV1OW811Wob3kb49maqul28KkKk" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Ca30faadf75b5469ca08708d916ca38da%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637565880058872808%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&amp;sdata=36Eowadfs9wQu6Y0sOHnIL0Z193blONxxFPcLIsv1L0%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>14/5/2021 1:45 PM GMT+03:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2516252] - Re: </span><span style="font-size:10pt;font-family:'arial' , sans-serif">مشترياتك</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">في</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">طريقها</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">إليك</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> 6302720993</span><br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,<br>
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Problem Statement: Need POD<br>
Order Date : Apr 29, 2021<br>
Order ID: 6302720993<br>
Tracking ID: SD001846866</span></div>

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<span style="font-size:10.5pt;font-family:'-apple-system'">Assistance Required: Need Urgent POD</span>
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<span style="font-size:10.5pt;font-family:'-apple-system'">Issue Description: The order was shipped from our side on 4/30/21 and as per shipa website the order delivered to customer on 5/2/21, But customer claiming that he has not received the order, Kindly check and share with us the POD and customer ID.<br>
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Regards,<br>
Ebrahim Hageb</span>
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<span style="font-size:1pt;font-family:'fdtktid' , serif;color:white">2516252:1125156</span>
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