Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 09:50:53 +0000

Hi Ebrahim Qasem,  
  The following message composed by you on ticket 2521686 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Late Delivery  Order Date : Apr 30, 2021 Order ID: 6303181220 Tracking ID: FC0501210007006  Customer Contact Number:  +966538994393 Customer Address:  Al-Rowad Schools, Ishbiliyah Branch, Primary School, Girls, Al-Bahr Al-Maita Street, Abdullah Bin Qais Street, Ishbiliyah, Riyadh, 04-1-31, Saudi Arabia (SA)  Assistance Required: Need Urgent Delivery  Issue Description: The order was shipped from our side on 01/05/2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.  Regards,  Ebrahim Hageb