Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 20:32:10 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODA5MTI2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8c3e78c8MaMGVIyopVJ6csB-1wNDowYc8LMGI4u5KPU"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODA5MTI2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MwheflAinkFbxW5i4t1tRedt-bnE3dFiErMavREnwDc"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODA5MTI2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DZ6a3bp7EaWaBHNkMqiebW-BHN3UIzut9nT1dPR1KOY"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODA5MTI3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.L1WXLOy4ByaBdasqS6urwdNbeFeHCT-O2OhmZ1NUT-k">
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<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في ٠٦‏/٠٥‏/٢٠٢١ الساعة ١١:٥٧ ص، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:<br><br>
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<span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><div style="direction: rtl"><span style="color: rgb(24, 50, 71); background-color: initial">مرحبا ريم،</span></div>
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<div style="direction: rtl"><span style="background-color: initial">شكرا لتواصلك معنا.</span></div></span><div style="direction: rtl"><font color="#183247"><br></font></div>
<span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><div style="direction: rtl"><span style="background-color: initial">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به.</span></div></span><div style="direction: rtl"><font color="#183247"><br></font></div>
<span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><div style="direction: rtl"><span style="background-color: initial">بخصوص الطلب : 6472372674 نود اعلام حضرتك أنه قد تم تعليق المبلغ الخاص بطلب الارجاع وذلك بسبب تقديم طلب ارجاع ل 7 منتجات ولكن قد تم استلام 5 منتجات فقط.</span></div></span><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><div style="direction: rtl"><span style="background-color: initial">الرجاء التأكيد معنا, كم منتج قمت بالارجاع وتزويدنا بلقطة شاشة توضح المنتجات التي تم ارجاعها ليتم التواصل مع الجهة المعنية للقيام بالأجراء اللازم.</span></div></span><div style="direction: rtl"><font color="#183247"><br></font></div>
<span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><div style="direction: rtl"><span style="background-color: initial">لا تترددي بالتواصل معنا للحصول على المساعدة.</span></div></span><div style="direction: rtl"><font color="#183247"><br></font></div>
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<span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><div style="direction: rtl"><span style="background-color: initial">اصدقائك</span></div></span><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><div style="direction: rtl">
<span style="background-color: initial">فريق الدعم</span><span style="background-color: initial; color: rgb(0, 0, 0); font-family: inherit; font-size: inherit"> </span>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2480804