Subject: Ticket Assigned - need
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 10:02:48 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9654804533 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565259582            10:56 PM, 24th Apr                   Mohamed                   Hi , Thank you for cont
 acting us. This's Mohamed . I will be happy to help you.           10:56 PM, 24th Apr                     hi                    We are booked my orders but my mobile number is wrong please can you update my mobile number           10:58 PM, 24th Apr                     hi                    00971565259582           10:58 PM, 24th Apr                     hi                    And please change my email address           10:58 PM, 24th Apr                   Mohamed                   as we checked this the number you provide 971567248274           10:58 PM, 24th Apr                     hi                    Yes its my old number           10:59 PM, 24th Apr                     hi                    But this number still off           10:59 PM, 24th Apr                     hi                    [email-masked]           10:59 PM, 24th Apr                     hi                    New email id please change           11:00 PM, 24th Apr                   Mohamed                
    we are apologising for that .           11:01 PM, 24th Apr                   Mohamed                   we can't change the account email ID.           11:01 PM, 24th Apr                   Mohamed                   we will update the number to the courier team to deliver the order to you asap.           11:01 PM, 24th Apr                     hi                    Ok but change my mobile number           11:01 PM, 24th Apr                     hi                    Maybe Tomorrow my delivery is ready for delivered           11:02 PM, 24th Apr                   Mohamed                   we will do the needful.           11:03 PM, 24th Apr                     hi                    Ok           11:04 PM, 24th Apr                   Mohamed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a good night.           11:04 PM, 24th Apr                     hi                    Just my mobile number update please for courier           11:04 PM, 24th Apr 
                     hi                    Thanks           11:05 PM, 24th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2449051