Subject: Ticket Assigned - Request for Exchange OR Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 13:36:26 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Request for Exchange OR Refund  Dear Concern Team,

We have ordered 02 pairs of shoes on 19 March 2021 under order number of  <https://www.centrepointstores.com/ae/en/my-account/order/9643483431?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en> 9643483431 and collected at end of Mar’21.

But unfortunately out of 02 items, 01 received defected and another is having size problem hence reason for this email is to request for either exchange the products or process credit note for future purchase.

We visited last weekend to our Shoemart outlet in Sharjah City centre and have been told, since collection made 15 days back they unable to exchange the goods and advised us to email on support id.

Reason for our delay is we just after collection products, left for home country for short vacation thus unable to return products on time.

Therefore, kindly review our request and do the needful.

Thanks & Regards,

Muhammad Haseeb

Email :  <mailto:[email-masked]> [email-masked]

Mobile : 0092 321 6000066

Mobile : 0097 155 8345230

From: support=[email-masked] <support=[email-masked]> On Behalf Of Centrepoint
Sent: Friday, March 19, 2021 2:25 PM
To: muhammad haseeb <[email-masked]>
Subject:  Your Click & Collect order is confirmed! 

Your order number is 9643483431 |  <https://www.centrepointstores.com/ae/en/my-account/order/9643483431?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en> Click here to view in browser 

 <https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> 

Download our apps now

 <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> 

 <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> 

 <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> iPhone

 <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Android

 <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Babyshop  <https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Lifestyle  <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Splash  <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Shoe Mart  <https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Offers  <https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> Clearance

Your order has been successfully placed.

Hi muhammad haseeb, thanks for shopping with us. 
For your reference, your order number is  <https://www.centrepointstores.com/ae/en/my-account/order/9643483431?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en> 9643483431. 

Here's what happens next:

1 

You'll receive an email and a text message when your order is ready to be collected. 

2 

At your selected collection point, show us either this email, the text message you receive or the order confirmation in your Apple Wallet, along with your Emirates ID or passport.

  <https://i1.lmsin.net/website_images/thankyou/gift.png> 

Get a special discount on your next in-store purchase! 

All you need to do is show your Click & Collect order number to our store staff on the day you collect and shop away. 

Collect your order from:

  <https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.png> 

Shoe Mart, Sharjah City Center 

Address :

Sharjah City Center, Ground floor, Sharjah, United Arab Emirates 
Phone Number: 800-74636278 

Working hours :

Sunday - Saturday (12 PM - 9 PM)

 <https://www.google.com/maps/dir/Current+Location/Sharjah%20City%20Center,%20Ground%20floor,%20Sharjah,%20Al%20Wada,%20United%20Arab%20Emiratesutm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en> Get Directions 

Payment Method:

  <https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png> 

xxxx xxxx xxxx 0014 
Maha Muhammad Haseeb 

Order Details 

Item

Description

Total Price

 <https://www.centrepointstores.com/ae/en/p/162333954?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en> 

SHOEMART 

Printed Flat Sandals with Hook and Loop Closure 

Color: Pink

Size: 23 

Quantity: 1 

AED 19 

 <https://www.centrepointstores.com/ae/en/p/162092879?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en> 

SHOEMART 

Solid Mary Jane Shoes with Floral Accent 

Color: White

Size: 23 

Quantity: 1 

AED 21 

	

Subtotal: 

AED 40 

	

Savings: 

- AED 70 

	

Total 

AED 40 

	

Your order will earn you 4 Shukrans. 

Need help? Get in touch

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Write us an email now, we'll get back to you as fast as we can.

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