Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 09:11:09 +0000

Hi Ebrahim Abduljalil Hageb,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://post.spmailtechnol.com/q/TcEGvC62CZPwq5Fo2HFEWw~~/AALN9wA~/RgRh1WCkPVcDc3BjQgpf2iQt9F9W2pKzUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Team, <br>
<br>
<br>
Thank you for reaching out to Shipa!<br>
<br>
<br>
Kindly note that we attempted to collect both orders but the customer mentioned that he already returned both orders by himself. <br>
<br>
<br>
<br>
Feel free to reach us again for any further inquiries<br>
<br>
Best Regards<br>
Your Shipa champs 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/1/2021 9:51 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1956836] - Returns<br>
 
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement:Late Collection<br>
Order Date : Nov 30, 2020<br>
Order ID: 6249524443<br>
Tracking ID: SD000690212 &amp; SD000697199<br>
​<br>
Assistance Required: Need Urgent Collection</div>

<div dir="ltr">
<br>
Issue Description: The return request was created on 12/5/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Ebrahim Hageb</div>
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<img width="1" height="1" alt="" src="http://post.spmailtechnol.com/q/xTCijuuWCkhYKgr8PnIwtw~~/AALN9wA~/RgRh1WCkPlcDc3BjQgpf2iQt9F9W2pKzUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1956836