Subject: Re: Missing items// POD: 8212977836 & LMK20110001047
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 25 Dec 2020 02:29:08 -0700 (MST)

Hi Team, 

Please advise regarding the below issue. 

Regards 
shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, December 18, 2020 12:31:11 PM 
Subject: Re: Missing items//Order ID: 8212977836 

Hi Team, 

Problem Statement: Missing items 
Order Date : Nov 8, 2020 
Order ID: 8212977836 
Tracking ID: LMK20110001047 
Total Price: KWD10.4 
Concept: BABYSHOP 

Assistance Required: Need missing items / Refund approval 

Issue Description: Customer placed order for 9 items but as per the customer has only received 1 item, Under the consignment details we can see that all 9 items has been shipped from our side. 

The missing item are 
162189800 - - Juniors Jeggings with Elasticated Waistband and Pockets 
160936482 - - Juniors Textured Tights - Set of 2 
160887770 - - Cutie Makeup Keychain Set 
162317236 - Juniors - Juniors Tiger Print Bib with Long Sleeves 
156799112 - - Juniors Printed Bib 
104705110 - - The First Years First Keys 
153799317 - - Bright Starts Teether Tubes 
160833085 - - Juniors Number Puzzle Set 

Assistance required : Please confirm did you deliver the shipment LMK20110001047 fully to the customer? 
and please provide POD. 

Regards, 
Ebrahim Hageb