Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 22 Dec 2020 08:34:29 +0000

Hi Ebrahim Abduljalil Hageb,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">No response yet....?</div>
<div dir="auto"><br></div>
<div dir="auto">Check please</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 21 Dec 2020, 15:04 Muhammad Umer, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Still I'm waiting for my refund.</div>
<div dir="auto"><br></div>
<div dir="auto">Now its more then 20 days.</div>
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<div dir="ltr" class="gmail_attr">On Tue, 15 Dec 2020, 01:35 Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hafiz,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused to you.<br> <br>The refund amount of SAR 27.50 for order ID 6247721134, has been processed from our side to your card on 1 Dec, 2020 under the transaction ID 169999990037939037.<br> <br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days as friday and saturday are non-working days. We would request you to please wait till 21 Dec, 2020 if you will not received the amount till this date then kindly get back to us so that we can forward this issue to our concern team. </div>
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<br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1855383