Subject: Re: Shared with Payfort//6235596037
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 23 Nov 2020 00:43:40 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 16 November, 2020 02:54:08 
Subject: Shared with Payfort//6235596037 

Hi Team, 

With reference to order # [ callto:6228074831 | 6235596037 ] 
RMA: [ callto:1000053183 | 1000119587 ] 

As per hybris the refund has been done on 11/1/20 . (Shared with Payfort). But customer claiming that he has not received the refund yet. 
Kindly check and update us with the refund status and the transaction ID. 

Thank you for your help. 

Regards, 
Ebrahim Hageb