Subject: New Reply Received - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 07:02:30 +0000

Hi Ebrahim Abduljalil Hageb,  The customer has responded to the ticket.  My Account  Ticket comment <div>Dear Team, <br>
<br>
Thank you for reaching out to Shipa delivery support team, Please note that the order is confirmed and we will arrange the delivery accordingly.<br>
<br>
Feel free to reach us again for any further inquiries<br>
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Best Regards<br>
<br>
Your Shipa champs 
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/11/2020 11:12 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1685019] - My Account<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Nov 12, 2020<br>
Order ID: 6241580398<br>
Tracking ID: SD000412863</div>

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Assistance Required: Need Urgent Delivery</div>

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Issue Description: The order was shipped from our side on Nov 12, 2020 and the customer wants his order to be delivered ASAP as he is going to travel so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Ebrahim Hageb</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1685019