Subject: New Reply Received - ارجاع منتجات
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 05 Nov 2020 11:21:11 +0000

Hi Ebrahim Abduljalil Hageb,  The customer has responded to the ticket.  ارجاع منتجات  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Team,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Require Access on Sahla store on click &amp; collect. <br>
</div>
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="Signature">
<div>

<div id="divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div style="margin-top: 0px; margin-bottom: 0px">
<br>
</div>
<div style="margin-top: 0px; margin-bottom: 0px">
<span style="font-size:14pt"></span><br>
</div>
<div style="margin-top: 0px; margin-bottom: 0px"><i><br>
<b><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'></span></b></i></div>
<i><b><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'></span></b></i>
<div style="margin-top: 0px; margin-bottom: 0px"><b><i><span id="ms-rterangepaste-start"></span></i><font><span style="font-size:10pt; color:rgb(0,0,0)"><i><span style='font-family:"Times New Roman",Times,serif'>Thanks &amp; Regards</span><span style='font-family:"Times New Roman",Times,serif'>,</span></i></span></font><br>
<span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'></span><font><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'><font>Shahidul alam</font></span></font><font><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'></span></font><br>
<span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'></span><font><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'>CPD Abqaiq mall</span></font></b></div>
<b><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'></span></b>
<div style="margin-top: 0px; margin-bottom: 0px"><font color="#A2A2A2"><b><i><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'>Mob:<span style="background-color:rgb(255,255,255)">
</span><span style="background-color:rgb(255,255,255); color:rgb(0,0,0)">0</span><font color="#A2A2A2"><font><span style="background-color:rgb(255,255,255); color:rgb(0,0,0)">544650948</span></font></font></span></i></b></font></div>
<div style="margin-top: 0px; margin-bottom: 0px"><font color="#A2A2A2"><b><i><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'><font color="#A2A2A2"><font><span style="background-color:rgb(255,255,255); color:rgb(0,0,0)">Store
 Code: 21076<br>
</span></font></font></span></i></b></font></div>
<div style="margin-top: 0px; margin-bottom: 0px">
<font color="#A2A2A2"><font><font><u><b><i></i></b></u><b><i><u><span style="color:rgb(75,165,36)">[email-masked]</span></u></i></b><u><b><i></i></b></u><b><u></u></b><i><b><u></u></b></i></font></font></font><br>
<font color="#A2A2A2"><b><i><span style='font-size:10pt; color:rgb(0,0,0); font-family:"Times New Roman",Times,serif'><font color="#A2A2A2"><font><span style="background-color:rgb(255,255,255); color:rgb(0,0,0)"></span></font></font></span></i></b></font><span id="ms-rterangepaste-end"></span>
</div>
</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Anwar Abdullah &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, November 5, 2020 12:20 PM<br>
<b>To:</b> Cpd Abqaiq &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mehraz Mulla &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;; Arnel Navor &lt;[email-masked]&gt;; Vickum
 Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1632371] - 6232248674 ارجاع منتجات
</div>
<div> </div>

<div lang="EN-US">
<div class="x_WordSection1">
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
Dear <a id="OWAAM2110ACFCBE894BE59E0AFF18F7BDE5BD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Cpd Abqaiq</span></a>,</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
6232248674</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
Please mark this order as pick up complete, customer already received.</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
Thanks</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">T&amp;R</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">Anwar Abdullah</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">Centrepoint - KSA - Riyadh</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">Ext. 3738</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<span style='font-size:12.0pt; font-family:"Times New Roman",serif'><img id="x_Picture_x0020_2" style="width:2.0in; height:.4583in" width="192" height="44" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2MzUwODg5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.btIUed94RfNcHdiOL2apmZ50JhT1oJulAJ9nA8WItM0"></span>
</div>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b>From:</b> Anwar Abdullah <br>
<b>Sent:</b> Wednesday, November 4, 2020 12:56 PM<br>
<b>To:</b> Cpd Abqaiq &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mehraz Mulla &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;; Arnel Navor &lt;[email-masked]&gt;; Vickum
 Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1632371] - 6232248674 <span dir="RTL" lang="AR-SA">ارجاع منتجات</span>
</div>
</div>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
Dear <a id="OWAAMA0635D579A914844800A55DCE4F04784" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Cpd Abqaiq</span></a>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<span style="font-size:10.5pt; color:#183247">6232248674</span>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<span style="font-size:10.5pt; color:#183247"> </span>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<span style="font-size:10.5pt; color:#183247">Pls this order shows ready to shippe pls update the order as picked up.</span>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">T&amp;R</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">Anwar Abdullah</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">Centrepoint - KSA - Riyadh</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b><span style="font-size:10.0pt; color:#262626">Ext. 3738</span></b>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<span style='font-size:12.0pt; font-family:"Times New Roman",serif'><img id="x_Picture_x0020_1" style="width:2.0in; height:.4583in" width="192" height="44" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2MzUwODg5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.btIUed94RfNcHdiOL2apmZ50JhT1oJulAJ9nA8WItM0"></span>
</div>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, November 3, 2020 7:28 PM<br>
<b>To:</b> Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mehraz Mulla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1632371] - <span dir="RTL" lang="AR-SA">ارجاع منتجات</span>
</div>
</div>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
 </div>
<div>
<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div>
<div>
<div>
<div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<span style="font-size:10.5pt; color:#183247">Hi Team,<br>
<br>
Problem Statement: Order Updation<br>
Order Date : Oct 12, 2020<br>
Order ID: 6232248674<br>
Store Code: Splash21076<br>
Tracking ID: 623224867422999991<br>
<br>
Issue Description: As per hybris status Ready_to_shipped and customer is saying that he already picked up please update this order .<br>
<br>
Regards,<br>
Ebrahim Hageb</span><span style="font-size:10.5pt; font-family:-apple-system"> </span>
</div>
</div>
</div>
<div class="x_MsoNormal" style='margin: 0in; font-size: 11pt; font-family: "Calibri", sans-serif'>
<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>1632371:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
</span>
</div>
</div>
</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1632371