Subject: Ticket Assigned - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 04 Nov 2020 06:23:35 +0000

Hi Ebrahim Abduljalil Hageb,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund Hi Team,   Problem Statement: Refund Not Proccessed  Order Date : Oct 12, 2020 Order ID: 8207766340 Return Tracking ID: RP1016201000595  RMA:1000076850 Assistance Required: Refund request  Issue Description:The customer made return request on 10/16/20 and the courier team collected the items and returned to warehouse on Oct 21/20  and the customer has been waiting for her refund as in hybris the refund has been nor refunded kindly check the RMA(1000076850) and make refund as soon as possible.    Regards, Ahmed https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1648567